Patient And Visitors Page

Inpatient Department

Planned Admissions : Patients are admitted through doctor’s admission letter.

Unplanned Admissions : Patients who do not have the doctor’s admission letter need to go through the admission process at the respective IP Billing counter located at the first floor.

An intimation call will be made by the hospital on the day of admission and in case it is not received you are requested to confirm with the admission counter.

We accept Cash / DD / Debit cards / Credit cards of all major banks.

During Admission

Patients are admitted either through doctor’s reference letter or CMO’s recommendation.

Foreign nationals/NRI failing to produce Passport & Visa/PIO can be denied admission.

The deposit amount will vary depending upon the type of accommodation. ( The type of accommodation can be selected at the time of Admission at the IP Billing counter)

The deposit amount has to be paid according to the rules, within 24 hrs in case of emergency.

After Admission

Patients are admitted either through doctor’s reference letter or CMO’s recommendation.

Foreign nationals/NRI failing to produce Passport & Visa/PIO can be denied admission.

The deposit amount will vary depending upon the type of accommodation. ( The type of accommodation can be selected at the time of Admission at the IP Billing counter)

The deposit amount has to be paid according to the rules, within 24 hrs in case of emergency.

Discharge

The patient will be discharged once the doctor in charge authorizes the discharge.

The discharge process is initiated round the clock in the hospital.

An intimation for the discharge is sent to the billing department once the doctor authorizes the discharge after which the final bill is prepared.

On completion of the final settlement by the advocate, the billing department issues a ‘Pink Slip’ which has to be submitted to the Nurse on duty at the respective Nursing stations.

Depending on the type of payment (Cash/ Insurance) we try our best to ease the discharge process for you. Incase of Insurances which take longer, there is a lounge available where the patient will be moved to (depending upon the stability of the patient) with a doctor, bed & major services available.

Guidelines

The hospital serves well-balanced vegetarian meals. We strictly do not allow outside food.

Smoking, consumption of alcohol is not permitted within the hospital premises.

Mobile phones are not permitted in restricted areas of the hospitalAll medicines, consumables etc for the patient will be provided by the hospital, no outside medicine or consumables are permitted to be brought.

Patients are advised not to carry cash or wear or keep any jewellery during their hospitalization. The hospital is not responsible for any kind of loss.

Visitors Policy

Room Type	Visitors pass	Attendant Pass
Multi rooms	2 per visit	1
Twin Deluxe	2 per visit	1
Private Room	2 per visit	1
Executive	2 per visit	1

Visiting Hours

PICU	11:30 am – 12:30 am
MICU	11:30 am – 12:30 am
NSICU	11:30 am – 12:30 am
CSICU	11:30 am – 12:30 am
CICU	11:30 am – 12:30 am
NICU	10:30 am – 11:30 am
Wards & Rooms	4:00 pm – 7:00 pm

• Children below 12 years not allowed.
• No family members allowed during surgery except during Delivery of a baby at The Nest one attendant is allowed.
• Attendant & Visitors pass is mandatory which is issued at the respective admission desks.
• Only one attendant is permitted to stay with the patients round the clock (except in Wards). Attendant pass is valid up to the date of discharge.