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I had a wonderful experience. The care, concern and attention to detail was very heart warming and all the people we interacted with were extremely pleasant and professional. They followed all the standards that are international recommendations and delivered care in the most compassionate way. Ms Shobha Achaiah was truly the icing on the cake. She handheld my family through the whole process, checked on us at regular intervals and made sure everything was handled in the most efficient manner. She is a huge asset to your organization. My family joins me in conveying our heartfelt and sincere gratitude to everybody involved in the care of Mr Balakrishna.

Prashanth Ramachandra MD, FACS


Department of Surgery

Mercy Catholic Medical Center, Darby

This was a admission for my Father-in-Law for a by pass surgery. Every aspect of our interaction with the hospital was delightful. Right from the time we went through the Angiogram, the ease with which Dr. Venkatesh explained to us and then the preparation for the actual surgery. The cardiac customer care led by Ms. Shobha really made us very comforatble and she went to great lengths to ensure that every aspect was take care of. Truly embodies hospitality. And then, the surgeon Dr. Vivek Jawali and the CCU head Dr. Murali Manohar and post op explanation by Dr Venkatesh. All awesome and Gods to us. The facilities were world class and can’t thank enough. Would like to thank Ms. Shobha and her superior Ojaswani Mahajan for their help. We were delighted with Fortis.Thank you ever so much!

Ajay Rao
Deputy General Manager-Response
The Times Of India Group,

A Biggggg Thank You to my awesome doctor Dr Anita Mohan! She is amazing at what she does and sweetest and coolest doc I have ever met  Loved the while experience at Fortis right from my Lamaze classes to my delivery and continuing to do so even now. Special mention to the most helpful Nurses, Sister Priya, Nirmala, Jesse and all the others too! And how can I forget Hima and Jayashree! Really cool experience with the whole TLC package.

Pranalika Mahanta

@FortisBangalore, Bannerghatta Road was really a transformation place for my mother who underwent a total knee replacement surgery. Thanks to the trust-worthy online information provided by the hospital which gained my trust. Thanks to Dr. Narayan Hulse, Orthopedic surgeon for having treated mom on an unimaginable surgery which she dreaded for several years and giving her the confidence to regain her strength and confidence. Thanks to the entire nursing staff and post operative care unit members for having removed a myth that surgeries at hospital are scary. Well, our 5 day stay made us feel like staying at a wellness care, with healthy food best hospitality and above all, hygienic environment. Thank you Fortis Hospital for giving a new energy in my mother..

Vishal Kadam

I was operated for ectopic pregnancy and it was an emergency operation at my native. Since then I started losing weight and had become pale and weak. We visited Fortis Hospital Bannerghatta Road and consulted Dr. Manisha Singh. She patiently listened to my problems and cleared all my doubts, giving me confidence about the treatment as the fibroid needs to be removed which was big in size. She is a wonderful Doctor and the hospital has high class facilities. From billing department to nursing and all the other staff members helped me in every possible way. I recommend this hospital with full trust..



Today, in the 39th week of pregnancy, my little one partying in the womb reminds me that how blessed I am to finally have this moment in life. Yes!! For the last 9 months, I have prayed to God each day to take care of the young one and bless me with the divine gift – my baby and motherhood!
I am a 34 years old working professional in Bangalore, married for 8 years. My husband and I always loved kids and wanted to have one of our own but God had plans to test us in most extreme ways. Having gone through 4 miscarriages in last 6 years, I had suffered unexplainable mental and physical pain. Since the miscarriages were spontaneous and tests didn’t reveal any conclusive reasons, we ended up being shattered, hopeless and perplexed each time.
I had Hypothyroidism, PCOD and TB in the uterus (common problems). I took the treatment, maintained good health with regular exercise and good eating habits. Also performed all religious rituals but end result remained the same. Years passed by and I turned 33. Always worried about how difficult it would be to conceive, carry and rear a child now. Thankfully, I always had the support of my loving husband who stood by me throughout and loved me more with every passing day. Despite all odds, we still had belief in God that this can’t happen to us and with that one tiny ray of hope (hidden deep in our hearts), we moved on in life still dreaming that we will have our little one in our arms one day.
After moving to Bangalore from Delhi, we were consulting Dr. Anita Mohan in Fortis Hospital – Bannerghatta Road. She instilled a lot of confidence in us and made us believe that it is still not late and we could be parents too – just that it was important to be happy in mind. So, we tried to maintain calm and lived a happy and busy life.
Finally, in May 2016 – I was pregnant for the 5th time and of course we were anxious and scared. With the HPT line being fade pink yet again, we were worried that it may be the same sad story again (I couldn’t believe that this could really happen to somebody! – 5th time in a row would have been devastating).
But as always, I still had that 0.1% hope hidden in my heart that may be this time a miracle could happen. Since the HPT was positive, we met Dr. Anita Mohan, who put us on the best medication possible (Progesterone, Ecospirin, Heparin etc.) to give this pregnancy the best chance to survive. We were called for an early pregnancy scan where we heard the heartbeat of our baby – first time ever which gave us confidence and reinforced our belief. Then week by week, slowly but surely we crossed all pregnancy milestones with support and guidance of our doctor and blessings of almighty. The anxiety and fear got converted into smiles and confidence with every passing trimester.
Today, we are parents of a cute and healthy baby boy and there is only happiness in life (and sleepless nights of course ;-)). Can’t thank Dr. Anita Mohan enough for what she has helped us get!
Life has taught us that “miracles do happen”. Believe in God, trust your doctor and never lose hope as sooner or later, all prayers are heard and all dreams come true!

Preeti Arora

My mother Smt. S. K. Jyothi suffered a massive heart attack with 96% stenosis in her left artery and was admitted on 4th July, 2017 in a very serious condition. She was in CCU on ventilator around three weeks. During her stay, Dr. Venkatesh did an Angioplasty on war footing and saved the life of my mother, followed by very close monitoring from Dr. Vivek Padegal, who really restored her lung function by using his brilliant ideas. During this recourse, my mother suffered from acute renal failure and it was Dr. Ashish, who treated her and restored her kidney function successfully. Due to long run on the ventilator,my mother got a deadly infection of MRSA, which was successfully treated and her overall health was restored back to normal by Dr. Sudha Menon. I am very thankful to Dr. Vivek Padagal, Dr. Ashish and Dr. Sudha Menon.

The ground battle was really fought very bravely under the guidance of Dr. Venkatesh by his team member namely Dr. Shruthi Shanna, Dr. Sharul Menenzes, Dr. Siddhantlr, Dr. Abhinav, Dr. Ramya and Dr. Smriti, with their young and energetic army of the staff nurses of CCU. I have witnessed it live the actions of the aforesaid brave doctors and nurses, who really fought with death and revived my mother’s life back to normal, as cardiac arrest replapsed twice during the tenure of stay in the hospital, even after the first attack. Their timely decisions, quick and right actions saved my mother.

I am very grateful to Dr. Venkatesh S,and has given her a second life which phone with his team even during night who really took so much of pain and interest to treat my mother
is nothing but her rebirth. I know that he has been constantly on times, on all holidays and has successfully monitored the overall treatment by visiting her every day including all Sundays. My heartily thanks to Dr. Venkatesh and I cannot forget his help towards myself and my entire family, for giving back my mother to us.

I really appreciate the treatment provided by Mr. Irshad, Physiotherapist and his team, who really worked hard to restore my mother’s bodily movement. The services of Duty Doctors and the staff nurses in the ward was excellent.

My mother always used to say whenever she fell very sick, just to admit her to Fortis and Dr. Venkatesh will ensure that she returns back in good health with all the health issues rectified perfectly. Today once again, your Hospitals’ entire staff has proved it and has kept the faith more than our expectations.
Thanking you.

Santhosh M.S


Email :

I, a Nuclear Scientist, cordially appreciate the depth and expertise of Dr P R Krishnan, the neurologist who treated me for my typical imbalance, not diagnosed by other many reputed doctors.He is quite sincere in his care and treatment of patients. I salute to his thorough knowledge in his field. Besides, I do record herewith my appreciation for staff cooperation and efficient management too.

Dear Madam/Sir,

At the outset let me convey my deepest gratitude for the amazing support and kindness from your side. My beloved wife Rakhee battled bravely for 105 days under the medical care of the competent and incredible leadership of Dr. Aashish Shah and Dr. Giri Kumar: not to mention several others…@Fortis.. amazing support​.

I am also extremely indebted to the Fortis Management for financially supporting our family in these times of severe cataclysm. ​We are still trying to come to terms with the challenges which lie ahead. While the loss of my wife and mother for the children will remain as a concavity in our lives, we understand the need to move forward. It was a huge traumatizing experience for me during the last 4 months, nonetheless each day of our battle brought in to me unusual insights and allayed my outlook /perception on life​. Perhaps it was in these days of reflection, swinging between emotions and reality, fears and hopes, desperation and expectations that gave me the courage to face the situation that I am undergoing today. Rakhee fought bravely for 105 days, in spite of all odds, the only solace being that hopefully she didn’t suffer the agony and pain, which I experienced, for I had​ become numb, by th​en.

Well let me not weave a long story, emotions have to be managed but reality has to be accepted and life goes on. Permit me to come to the crux of the matter, my 105 days were inconceivable, and yet a huge learning, I suffered the pain, sensed it and internalized it. I do not find any vocabulary or terms to eloquently express the same. I also realized the ordeal of many people who were enduring similar situation and that is when I catharsised with Dr. Aashis on associating with Fortis Hospital to get into a volunteering role for supporting people in similar situations. (Dr. Vasundhra felt so early…, hardly few days…)

Nonetheless, If it is acceptable to the Fortis management I would like to chip in and love to support the patients or their families in some way. Perhaps the programme called “Care for the Care Givers”. I am sure Rakhee too would appreciate my gesture.

Look forward to your affirmative response. Gratitude…

Prof.Sudhir Kumar

We met Dr. Ashish Shah as an OPD patient and he suggested Thyroidectomy. Initially I was a bit scared but the entire procedure was done through endoscopic thyroidectomy, which was less painful and hassle free. I recover soon. Fortis hospital Bangalore was very helpful from pre to post surgery treatment. Even though the procedure (endoscopic surgery) was new for us, Dr. Ashish Shah and his team, Sr. Line Manager Dr. Siddalingaswamy explained everything in detail, which really helped us to have patience and be faithful towards this procedure. Nursing staff were very helpful as well… Polite staff always served all requirement on time. We are very satisfied with all the services offered at Fortis.

Abha Bhowmick

Dear Doctors, Staff & Nurses,

I Shanthi W/O Devakumar, who has been admitted from past 2 months. This has been a very difficult time for our family, but it could have been much more worse without your dedication and expertise. 

I would personally like to thank all the doctors, Dr. Nithin, Dr. Nagraj & Dr. Harish, the nurses and the staff that took care of my husband. My family & I are truly grateful for the level of your care. You all were able to administer to my husband. But we’re also grateful for the time you took to talk with us to help us better understand our options.

Thank you all once again. You are truly doing God’s work.

Shanthi Devkumar

My 95 year old grandmother had a mole on her nose and inside her nostriL This was diagnosed as BasaI Cell Carcinoma (BCC), the most common type of Cancer As soon as we got the biopsy report, we were told that she has to undergo a surgery. The “C” word and her age made us really worried. We consulted Dr Sandeep Nayak who patiently listed to US with his infectious smile and made us feel comfortable. He also mentioned that he will pair with Dr. Sachin Chavre, a Plastic surgeon and would get this done. With the first hurdle of finding a good surgeon passed, our next worry was how Dr. Sachin Chavre will be. When we met him, the first thought that came to our mind was if he was related to Dr. Sandeep Nayak. He was equally friendly and patient and explained in detail how the procedure will be done. The more we interacted with him we felt as if we are interacting with a family member of ours.

The surgery was done in Fortis Hospital in Bannerghatta Road. We were extremely happy with the entire team who interacted with us — from the admission till the discharge. Swetha at Fortis helped us co-ordinate with all the doctors, surgery date, admission etc.. Dr. Deepak, anesthetist did his duty of explaining the risk factors to me just before taking her to the OT, but that did not stop him from interacting with the grand old patient patiently and carried out his work with dexterity.

Very often we have seen doctors carrying a tinge of arrogance and ego, not caring to speak to patients or their dependents with affection, but what we witnessed with Dr. Sandeep and Dr. Sachin was an epitome of sincerity to their profession, humility and care for the patients. We had numerous questions and not even once did they give us a feeling that we were irritating them. After the surgery, while my grandmother was recovering, Dr. Sachin used to regularly message or call to see how she was (and in fact continues to do so). Hats off to him – this connect with the patients makes him stand apart.

In the ward, nurses Princy, Sandra, Neethu and the rest took care of the grand lady very well.

Fortis Bannerghatta Road is blessed to have the pair of Dr. Sachin and Dr. Sandeep working for them. In the era where this field is highly commercial, doctors like these make this profession noble and ethical.

Srinivasan U.S
531, 5th Main, 4 Cross, Viiaya Bank Layout,
Bannerghatta Road,
Bangalore: 560076


Dear Team,

This is to provide you with feedback regarding our recent experience at Fortis, Bannerghatta Rd. I would like to express our gratitude for the care and support provided by Dr. Jawali and his team. Their diligence and skill helped improve my mother’s condition. Dr. Jawali provided continuous care and advice before and during the admission. We are grateful for all his assistance.

Dr. Jawali’s secretary, Mrs. Shobha Achaiah also supported us throughout our time at Fortis. She provided timely assistance with the required documentation, setting up of appointments, providing a range of information and personally assisting us while in hospital. It was indeed a pleasure interacting with her. We are grateful for her care and support.

Overall, we had a good experience at Fortis because of Dr. Jawali and his team and Mrs. Shobha.

Thank you.

Dr. Lata Satyen

Senior Lecturer, School of Psychology,

Faculty of Health, Deakin University, Geelong


Dr. Manisha is a cheerful & an energetic doctor who gives patient a homely feeling in her treatment. She & her team has been a great support from the time I got to know about my illness. God bless them with happiness & the unity the team shows in their work.


About Doctor: We have been overwhelmed with the support from Doctor about his explanation and patience. I felt myself that he is a real doctor in pulmonology not only with his caliber & capacity but also his character how he demonstrates towards his patients. Kindly convey our special thanks to Doctor for answering my doubts and providing clarifications.

About Kavya:It was true that I had some issues with front office desk about my follow-up consultations with some divergences initially but sorted out eventually by Kavya in an elegant manner. I am really astonished myself about the promptness shown towards the resolution and the manner it was treated.

About Hospital: We have been roaming in multiple hospitals and deal with multiple people during our routine consultations and procedures. I never anticipated that my problem is addressed in this speedy manner. I really appreciate your head of Patient welfare officer Kavya in this regard and express my gratitude. You can be forefront, as long as the patient health is paramount to Hospital.


I’m writing this email to thank you for the wonderful attention and professionalism demonstrated by your team recently when my mother, aged 74 kept her appointment to get her medicals done for an Australian visitor visa at your hospital on 13-Jan-2018, Saturday.
The health-desk at the reception seem to have been informed before-hand, Mari appeared almost out of nowhere and even while I was finishing up the initial formalities at the front-desk, Mari had whisked my mother away to start the proceedings.
I know that a certain work culture takes root at all levels only when the leader at the top sets the example for others to follow. I could see the same amount of professionalism and courtesy from Mari that I experienced when I called you first in connection to the same matter. I’m completely impressed by the levels of service and consideration that you seem to have instilled in your team. Kudos to you!
I have to say a few words about Mari. She is just absolutely fantastic! Mari turned out to be so professional, helpful, considerate and completely clued into the intimate details required for the medical check-up. Mari made sure that we were not kept waiting unduly at any place and I could not believe that we had actually completed all the medical formalities within the hour of arriving at your hospital. In my books, Mari would be an automatic choice in case you have an “Employee of the Month” award instituted in your organisation. Please pass on my appreciation to Mari for the excellent service provided.
I had pushed out my trip to the States primarily because I was petrified of what my mother would have to go through alone at a medical facility for the visa requirements. This was reinforced all the more when I had an unpleasant experience just trying to obtain an appointment at Elbit Diagnostics since it is closer to home. But both – you & Mari have absolutely formed a very positive impression of Fortis Hospitals based on your excellent professionalism. Folks like you are an absolute asset to any organisation.
I regret not having been able to meet you on Saturday. Sorry about that, but hope to catch you later some time.
Thank you very much for all the help, indeed!


We, parents of Lishaan S., are writing this to express our sincere gratitude after having utilized services of some delightful professionals in Fortis Hospital, Bannerghatta Road, Bengaluru, i.e., Dr. Veerendra Sandur (gastroenterologist), Mr. Suresh (MRI technician), and Dr. Sudheendra Udbalker (dermatologist).

We reached Fortis on October 3, 2017, after a terrible experience in a Columbia Asia Hospital where our 4-year-old son was admitted due to abdominal pain and jaundice and underwent an MRCP. Upon meeting Dr. Sandur in Fortis, we were relieved to see a kind and comforting physician. During that anxious visit, he allayed all our fears and assured us that the gallstone may pass out on its own without needing an ERCP. As per his intuition, the gallstone passed out on its own and we didn’t need an ERCP. He ordered an ultrasound, which confirmed the stone had passed out. We thank God for leading us to this right person! At our two-month followup, on November 28, 2017, he asked us to get an MRCP to reconfirm things, but we were a bit apprehensive due to the bad experience we had with sedation administered during previous MRCP with no pediatric approach at all in Columbia Asia. When we expressed this concern to Dr. Sandur, he assured us there is a person called Suresh in Radiology who can manage doing this without sedation. Thank you, Dr. Sandur, for rightfully guiding us at every step.

Next morning, we met Mr. Suresh (MRI technician), and this is another marvelous person who achieved nothing short of a miracle. This gentleman, being fully aware of how a 4-year-old hyperactive kid can be a challenge to accomplish an MRI, was patient throughout and confident about personally convincing the kid to sleep for the MRI instead of just consenting parents for sedation. He was clear that he didn’t want to force it on the kid, and after repeated attempts in between every other patient, which took around 6 hours, he was finally able to complete the MRCP without needing sedation. We are so thankful to this person who not only did this without anesthesia but also helped our son to get rid of his fear of going into an MRI machine. Thank you, Mr. Suresh, for doing this without pricking or troubling our son.

During the course of all this, our son also developed hand-foot-mouth disease, for which we were recommended to see Dr. Sudheendra Udbalker in Dermatology there, with whom we also had a pleasant experience – a very calm and friendly physician with a positive approach. Heartfelt thanks to all these providers who performed their duties with an excellent pediatric approach and never made our son uncomfortable at any point. In fact, he likes to meet these doctors again!

Fortis tagline says “we give hope when there is none,” and we have truly experienced it now. Please keep up this good service. God bless!

Mr. & Mrs. Shiju Antony